The Role
Pwrteams is currently looking to hire a highly organized individual with a passion for digital innovation for the position of Social Listening Analyst for a large multinational company in consumer electronics.
The Social Listening Analyst will play a key role in ensuring our partner’s fully leverages social media analytics and listening platforms to strengthen customer engagement, brand reputation, and operational efficiency. This role blends technical platform expertise with analytical and insight-driven thinking to support data-informed decision-making across the organization.
This role reports to the Social Media Product Owner.
What you'll do
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These values are part of who we are and what we seek in individuals working with us. As the Social Listening Analyst, you will:
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Be a partner with the Social Media Product Owner to execute the roadmap for social listening technologies and their business applications within the company
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Configure, integrate, and optimize platforms such as Talkwalker to align with marketing, communications, and customer service objectives
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Build dashboards, automated reports and custom workflows that deliver actionable insights across Marketing, Customer Service, and Operations
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Develop monitoring frameworks for brand sentiment, competitor activity, emerging trends, and customer feedback
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Act as a technical and analytical partner for teams using social data to support engagement and decision-making
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Test new features and advanced configurations to improve efficiency and unlock new use cases
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Document queries, taxonomies, workflows, and processes to ensure consistency and scalability
What we're looking for
- Minimum 2-3 years of experience in social listening, consumer insights, market research, or digital analytics
- Hands-on experience configuring and managing social listening platforms such as Hootsuite/Talkwalker
- Advanced Boolean query and taxonomy design skills
- Experience building dashboards, reports, and automated workflows
- Strong analytical and storytelling abilities, with experience delivering actionable insights
- Strong presentation skills (PowerPoint, Google Slides)
- Ability to collaborate effectively with internal customers and to communicate insights to non-technical stakeholders
- Strategic thinking and curiosity about culture, consumers, and brand behavior
Nice-to-have
- Certifications in Talkwalker, Hootsuite, or similar platforms
- Technical familiarity with APIs, data integration, and reporting solutions
- Experience designing automation workflows for monitoring and reporting
- Experience with no-code / low-code automation tools (Zapier, Make, n8n, Power Automate) and/or Python, R, or SQL
- Understanding of digital ecosystems including SEO, paid media, and content strategy
- Knowledge of GDPR and global data privacy regulations
- Multilingual capabilities
Why work with us
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Great work-life balance
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Competitive remuneration package
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Exceptional social package & special discounts
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Supplemental health & dental care
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Team bonding events
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Excellent office location & facilities
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Relaxing & gaming areas
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Free bike parking & showers
More about Pwrteams
Join our fast-growing and diverse team at Pwrteams, where we provide premium IT and engineering nearshore solutions to our global customers. Since 2007, we pursue to become the market leader in assembling cross-border IT and engineering teams for customers. Our operations are strategically positioned within Eastern Europe’s dynamic tech ecosystems, from where we cater the global business landscape.
We're at the forefront of travel, media and fintech innovation, healthcare efficiency enhancements, and others. Our goal? To connect interesting customer projects and skilled talent alike. Become a part of our team and take the next step on your personal career journey.