Salesforce Engineer

The Role

You will join an extension team of our client – Funding Circle.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So, we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience.

This role sits within the Salesforce team in our Short Term Credit Engineering Group. Salesforce is the CRM tool we use to provide first class customer service, and we have enhanced this as a core part of our tech platform to enable us to provide a bespoke service to small businesses.

Come and help us disrupt the financial services industry with cutting edge technology!

What you'll do

• Working as part of an agile product engineering team to build, improve and maintain features in the company’s Salesforce instance
• Working closely with stakeholders including Product Managers and Salesforce Users to identify opportunities to automate business processes and improve our ecosystem
• Work with other engineering teams to integrate back-end data with Salesforce via middleware to give our end users an enhanced data experience
• Own initiatives end-to-end - work on features from inception all the way through delivery, as well as optimising and supporting features once they’re live
• Provide mentorship and guidance to more junior engineers in your team, as well as making the most of opportunities to be mentored and learn from those around you, including the Lead and Principal Engineers working with your team
• Keep up to date with Salesforce platform enhancements and identify opportunities to make use of cutting-edge innovations in Funding Circle’s Salesforce instance to the experience for users and our customers
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we're looking for

• Experience working with the Salesforce platform, Sales and Service cloud, Salesforce platform languages and enterprise customisation
• Experience working with a Product team and wider stakeholder group to build a deep understanding of your team’s domain
• An excellent listener, with great customer service skills and strong professional written and oral communication skills
• Someone with good attention to detail, with the ability to analyse and solve complex problems as well as provide documentation, guidance, and instructions to users

Brownie points

• Salesforce Certified Developer – e.g. with App Builder, Platform Developer I
• Experience working on integrations between Salesforce and 3rd party applications (e.g. NewVoice Media/Conga/DocuSign)
• An interest or experience in any of Functional Programming, Distributed Systems, Serverless Technology or Event-Driven Architectures

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