Experience nearshore staff augmentation in action | Pwrteams

Transforming travel with CRM & e-commerce innovations

Written by Admin | May 12, 2024

 

The Background

Pwrteams has been a trusted partner in Thomas Cook’s digital journey for over a decade. This collaboration has set the foundation for long-term success, from stabilising their e-commerce platform to building innovative features.

The Challenge

Thomas Cook needed a reliable partner to stabilize and enhance their e-commerce platform after a previous vendor failed. Pwrteams was tasked with:

  • Building features for airline and hotel bookings.
  • Developing backend systems for mainframe connectivity and third-party integrations.
  • Designing and implementing a user-friendly frontend using JavaScript, .NET, and Sitecore.

Strategic Partnership

Pwrteams’ team grew to 10 developers and 4 QA specialists, working as an extension of Thomas Cook’s internal team. The partnership also expanded to CRM projects, showcasing Pwrteams’ versatility and commitment.

Results that speak:

  • Rapid stabilisation of the platform within 2–3 months.
  • Significant reduction in critical defects after every production release.
  • Consistent delivery and high-quality solutions, earning praise from business stakeholders.

Why Pwrteams stood out?

  • Honest communication and proactive problem-solving.
  • Seamless integration into internal teams.
  • Driven and motivated professionals who go above and beyond.

Curious about the full story? Read more on Clutch.